Key takeaways
- Carvana, Cars & Bids, Bring a Trailer, private sellers — all supported.
- We coordinate pickup with the seller; you don't have to be there.
- Pay-at-pickup protects you if the car doesn't match the listing.
- Auction pickups (Manheim, Copart, IAAI) covered with auction-licensed carriers.
How online-purchase shipping is different
Buying a car online removes the test drive, the in-person inspection, and the dealer handoff. The shipping experience becomes the moment of truth — the car arriving in the listed condition is what reinforces the purchase decision (or undermines it).
Coordinating with the seller or dealer
We handle seller coordination so you don't have to. Once you book, we contact the seller — Carvana operations, a Bring a Trailer seller, a private individual — directly to schedule a pickup window. We need their address, phone, a 2-hour window, and confirmation that keys, title (if applicable), and vehicle are ready.
For Carvana specifically: they release to third-party carriers regularly. We bring Carrier Authority documentation and the handoff usually takes 20 minutes.
Auction pickups
If you bought via auction (Manheim, Copart, IAAI), our auction-licensed carriers can pick up directly from the yard. You provide the release paperwork and gate pass; we provide the authority and pickup logistics.
Why pay-at-pickup matters here
Online vehicle purchases occasionally arrive different from the listing — an undisclosed panel, a mechanical issue, mileage that doesn't match. With most shippers, you're already paid before you see the car, which limits your leverage. Pay-at-pickup means you inspect first.
How ShipCargo handles this
We run online-purchase deliveries every day. Quote in 60 seconds, book in one click, and we coordinate pickup with your seller. More on the service.
FAQ
Q: Will you pick up from a private seller's house?
Yes. We schedule directly with the seller — same process as a dealer pickup.
Q: What if the car arrives different from the listing?
Pay-at-pickup gives you time to inspect. We can hold the charge while you work things out with the seller.
Ready to lock in your rate?
Place your order in 60 seconds with zero upfront payment. We keep a card on file and only charge once the carrier picks up your vehicle.