Zero upfront payment. Card on file at booking. Charged only at pickup.
For dealers · Use case

Dealer-to-Customer Delivery — The Driveway Is the New Showroom

Branded handoffs, real-time customer tracking, and enclosed options that protect the unboxing moment your sales team worked weeks to set up.

Quick answer

Dealer-to-customer delivery with ShipCargo AI replaces the in-store handoff with a coordinated driveway delivery: branded carrier, customer-facing tracking link, enclosed transport for premium units, and pay-at-pickup confirmation. Most deliveries dispatch within 24 hours of CDK/dealer paperwork clearing and arrive in 2–7 days depending on distance.

Why dealers ship more units now

More buyers complete the purchase online and never set foot in the store. The delivery moment is the only physical touchpoint — and that's the one most legacy brokers fumble. A dirty trailer, a no-show driver, or a vague ETA undoes weeks of CRM nurturing.

ShipCargo treats delivery as a marketing surface: clean equipment, a customer-facing tracking link branded for your store, and a delivery window the customer can plan their day around.

How the dealer-to-customer flow works

Submit the deal (VIN, customer address, sold date) through our dealer portal or by email. We dispatch within 24 hours of paperwork clearing. Customer gets a tracking link with carrier name, driver name, and live ETA — same level of detail you'd expect from a high-end logistics brand.

On delivery, the driver completes a walkaround with the customer, both parties sign the BOL, and your card is charged. Damage claims (if any) get filed before the carrier leaves.

Enclosed for premium units

For exotics, EVs over $80k, freshly-detailed pre-owned, or any unit where a single rock chip turns into a chargeback, enclosed transport is worth the premium. We can mix open and enclosed in the same week — no minimum commitment.

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Frequently asked questions

  • Do you have a dealer portal?

    Yes — drop your VINs and customer addresses in and we'll dispatch. Volume dealers get account pricing.

  • Can the customer see live tracking?

    Yes. Branded tracking link with carrier, driver, and live ETA. Looks like a logistics brand — not a broker.

  • What about damage claims?

    Filed before the carrier leaves the customer's driveway. Cargo insurance is up to $1M on enclosed, $250k on open. Documentation goes back to your service manager same day.

Ready to ship your car?

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